J O S H  W E R T H E I M E R

(714) 306-7813

jwertheimer@cox.net

TECHNICAL WRITER/DEVELOPER/DESIGNER

Results-Oriented—Priority-Driven—Inspirational Team Leader—Innovative Problem Solver

Highly qualified, motivated professional offers solid and diverse experience. Extremely focused and motivated to achieve in a competitive, fast-paced working environment.

PROFESSIONAL PROFILE

  • Writer, designer and illustrator of User Manuals, Reference Guides, and Installation Guides for a wide variety of audiences, ranging from novice computer users to network administrators. Online Help author and developer—WinHelp, HTML Help, and HTML-based Help. Designer and developer of commercial, large-scale Web sites.
  • Accomplished communicator, able to conduct presentations to varied audiences. Solid analytical skills. Detail-oriented and versatile. Proven facilitator with the ability to turn around underperforming projects. Established reputation for accuracy and dependability.
  • Leadership skills: enthusiastic individual with excellent work ethic. Demonstrated comprehensive knowledge of management techniques, organizational development, team building and project execution. Experienced in the implementation of training initiatives to develop, retain and motivate effective personnel.
  • Organizational communications skills second to none. Develops productive working relationships and alliances. Fosters an atmosphere of open, direct communication and team cohesiveness to elevate organizational productivity, efficiency, and technical infrastructures.
  • Formulates and conveys technical vision to non-technical personnel. Effectively matches the message to the audience.

PROJECT HIGHLIGHTS-DEMONSTRATED SKILLS

  • Design and development of Web-application GUIs, HTML-based Help systems, print-based documentation and Web graphics. Writer and editor of technology briefs, RFPs, and proposals. Development of large-scale, complex Visio drawings of enterprise solutions.
  • Writer and editor of software and hardware user guides, application notes, and product briefs.
  • Writer and developer of Online Help systems for Web-based applications. Developer of online learning and FAQs.
  • Conceptualize, design, architect, and develop Web sites, HTML User Interfaces, graphics, and Flash files as well as print- and Web-based marketing materials.
  • Management of cross-functional teams.
  • Member of writing team responsible for development of Online Help for Microsoft® Publisher 98.

EDUCATION

Certificate Program for Technical Writing and Editing
University of Washington–Seattle, WA

Bachelor of Arts in Theatre Arts and Communication
University of Richmond–Richmond, Virginia

CAREER PATH/CONTRACT POSITIONS

Senior Technical Writer—Colyar Consulting Group, Phoenix, Arizona
June 2006 – February 2008
Responsibilities include designing and developing web-application GUIs, writing and developing HTML-based Help systems and print-based documentation, and designing Web graphics.Senior Technical Writer—Stack Computer, Inc., Irvine, California
August 2005 – May 2006
Responsibilities included writing and developing technology data sheets and proposals; developing large-scale, complex Visio drawings of proposed enterprise solutions; and the design and development of the corporate Web site.Staff Technical Writer—Broadcom, Irvine, California
April 2005 – August 2005
Responsible for writing updated user guides, application notes, product briefs, and errata for existing products; converting Word-based user guides and manuals of companies acquired by Broadcom into FrameMaker-based corporate templates and standards.Staff Technical Writer—QLogic Corp., Aliso Viejo, California
June 2004 – April 2005
Responsible for writing and developing the Online Help systems for SANsurfer Express, a GUI-based application for Microsoft's Virtual Disk Services (VDS); and SANsurfer Management Suite (cross-platform HTML-formatted files), software that provides end-to-end control of QLogic switches and HBAs across multiple platforms from a single common GUI dashboard.Senior Content Development Specialist—Quantum Corp., Irvine, California
May 2003 – June 2004
Responsible for writing and developing online learning courses and FAQs for a variety of the company's data storage products, including P-Series, M-Series, DX30, and SuperLoader. Additional duties included the re-design and re-architecture of the Customer Support section of the corporate Web site, design and development of the Quarterly Customer Service CD, and maintenance of three FTP sites.Senior Technical Writer—Vision Solutions, Inc., Irvine, California
November 2001 – May 2003
Responsible for writing and illustrating the User's Guide and the writing, design and development of the
HTML Help system (.chm files) for Symbiator® 4.1, high availability data replication software. Additional duties include the design and development of application icons and splash screens. Information Architect/Designer—eBuilt, Inc., Irvine, California
February 2000 – August 2001
Conceptualized, designed, and developed Web sites, HTML User Interfaces, graphics, and Flash files. Conceptualized, designed, illustrated, wrote, and produced print- and Web-based marketing materials. Managed teams responsible for design, development and maintenance of the corporate and divisional Web sites. Coordinated printing with third-party vendors.Senior Technical Writer/Designer—hiho Technologies, Inc., Irvine, California
July 1999 – February 2000
Conceptualized, designed and coded HTML User Interfaces, login screens, and Configuration Wizard of Web application. Designed, wrote, and developed Web-based Help system with ASP/IIS Search capabilities. Designed and developed corporate Web site.Technical Writer—Onyx Software, Bellevue, Washington
August 1998 – July 1999
Team manager and lead Writer/Developer of company's first Web-based Help system for CRM application. Additional responsibilities included designing application icons, user interfaces and login screens, and teaching HTML to other technical writers in the department.Senior Technical Writer/Designer—Webforia, Bellevue, Washington
August 1997 – August 1998
Wrote, designed, illustrated, and developed initial HTML Help system for Webforia Organizer. Designed all application icons and interface buttons. Assisted in the development of the initial corporate Web site. Designed, wrote and edited marketing communication materials.Senior Technical Writer—Microsoft, Seattle, Washington
February 1997 – August 1997
Member of writing team responsible for the development of the Microsoft® Publisher 98 Online Help.

TECHNICAL EXPERTISE

  • Highly proficient on PC and Macintosh OS
  • Software knowledge includes:

    Adobe Acrobat FreeHand PageMaker RoboHELP
    Dreamweaver Illustrator PhotoImpact RoboHTML
    Excel InDesign Photoshop Word
    Fireworks HCW PowerPoint Visio
    Flash HHW TopStyle Visual SourceSafe
    FrameMaker HomeSite QuarkXPress WinCVS

AFFILIATIONS

  • Orange County Chapter of the Society of Technical Communication

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